Frequent Questions
How will you work with our current computer vendors?
We like to think of ourselves as the liaison between your company and the outside world. Just as if we worked directly for you, we will establish a relationship with your current vendors. In the end, we will solve your problem by working with the outside world. This keeps you from having to deal with multiple people on a single problem.
Do you repair home computers?
Yes, Infinite Concepts offers repair service for your home system. Whether it is a slow-running processor, viruses, or spyware, we can return your computer to its former operating capacity.
Do you sell computers?
Infinite Concepts is a Dell reseller. This allows us to offer name brand equipment at an affordable cost. We offer pre-packaged units that are available same day. However, if you prefer, these pre-packaged units can also be customized to suit your needs, i.e. additional memory, larger hard drives, faster processors, and more powerful video cards.
How much will it cost?
Infinite Concepts has the most competitive rates in the Delta. We charge by the hour for services rendered and by the part for hardware. There is no charge for quotes. Rates are:
- $77 / hr, Senior Engineer
- $66 / hr, Network Technician
Is there an ongoing charge?
No, we are an extension of your company. You pay us for the time we work on your system. There are no retention fees.
What if I have a problem on the weekend?
We will be available. We are on call 24 hrs a day, 7 days a week.
How large is your serice area?
Infinite Concepts services Greenville primarily. However, we do travel to the surrounding areas, such as Cleveland, Indianola, Greenwood, and Lake Village, AR. A travel charge of $50 / hour is added for out of town calls.